Scheduled Maintenance

If we plan maintenance that is expected to interrupt service to more than 10 customers or for more than 5 hours, we must give you at least 24 hours notice. We will give you more notice whenever possible. If your service must be interrupted without notice for more than 3 hours due to storms or other emergencies, we will try to let you know as soon as possible how long you are likely to be without service. We will generally partner with radio stations and other local media to alert the public in these instances.

If you are without power, first check to see if your neighbors have power. If they do, check your electrical entrance box for tripped breakers or blown fuses. If you still do not have power, call our Customer Contact Center at (207) 973-2000 or 1-855-363-7211.

If being without service poses a danger to any member of your household (presence of a life support system, for example), notify us.