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Versant Power distributing $5 million in relief to low-income customers

Release Date:  10-26-2020

Bangor and Presque Isle, Maine — Versant Power is beginning to distribute $5 million in relief to low-income customers in northern and eastern Maine, including those served by neighboring consumer-owned utilities.

Working with the Maine State Housing Authority and in cooperation with the Office of Public Advocate, Versant Power will ensure all customers who have been deemed eligible for the 2020 federal Home Energy Assistance Program receive a $350 credit on their electricity bill. Customers of neighboring electric utilities will receive their credit directly from their utility.

Customers who did not seek assistance during the 2020 sign-up period but may be eligible in the coming year are encouraged to apply for assistance through their local Community Action Program or tribal organization. Newly eligible customers will receive a similar electricity bill credit at some point during the 2021 program year until the funds have been exhausted.

Versant Power is pleased to offer this rate relief as a direct benefit of ENMAX’s acquisition of the company. Among other benefits, Versant Power customers also are paying lower distribution rates for the remainder of 2020, estimated to provide more than $8 million in relief.

As always, any customer who has a question about their service is encouraged to call our Customer Contact Center at 1-855-363-7211 between 7:30 a.m. and 5 p.m. Monday through Friday. You can also reach our Customer Contact Center at info@versantpower.com.

If you’re having trouble paying your electricity bill, we want to help. Get in touch with us so we can provide you with information about payment plans and other assistance options.

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Versant Power is the state's second-largest electric utility. The company delivers electricity to more than 159,000 residential, commercial and industrial customers across 10,400 square miles in five counties in eastern and northern Maine.